To file a complaint with the FTC
Advertising and marketing of LASIK surgery is subject to federal consumer protection laws. The responsibility for enforcement of these laws as they apply to lasers used for refractive surgery is shared by the Federal Trade Commission and the Food and Drug Administration. Ads cannot be false or misleading. To file a complaint for deceptive or misleading LASIK ads contact Matt Daynard at the FTC's Division of Advertising Practices, Bureau of Consumer Protection staff at (202) 326-3291 or email firstname.lastname@example.org
To file a complaint with the FDA
Call Malvina Eydelman, M.D., Director, Division of Ophthalmic and ENT Devices at 240-276-4200, or Everette Beers, Ph.D., Deputy Director, at 240-276-4200, or Kwame Ulmer, Diagnostic and Surgical Devices Branch, at 240-276-4262.
Or, submit feedback on the FDA LASIK website. The FDA wants to know about your LASIK experience because the FDA is responsible for ensuring the safety of devices it approves. The site couldn't be simpler. They want your first name, last name, e-mail address and there's a box for you to type your story.
A more formal way to file a complaint with FDA which will be investigated and made public is the MedWatch program. Every patient who experiences an adverse outcome from LASIK should make their voice heard at FDA by filing a MedWatch report.
Find out how the FDA works and who to Complain to
Is the LASER device used on your eyes operating outside of FDA regulations? Is the current labeling adequate warning for its use? If you were not happy with the performance of your laser and the labeling provided for safety, see these forms and lodge a complaint!Lodge a Complaint
FDA Guidance Documents for Refractive Surgery Lasers and Keratomes
Guidance - Keratome and Replacement Keratome Blades September 18, 2006
Proposed Expansion to the GuidanceSeptember 5, 1997
Guidance for Refractive Surgery LasersOctober 10, 1996
Compliance Guide for Laser ProductsSeptember 1, 1985
Center for Devices and Radiological Health (CDRH) regulates lasers
You can access guidance documents from the CDRH, which regulates the excimer laser.Access Documents